Modern Block Management in the Face of Accelerated Change – UKREiiF Podcast Now Live
The property management sector is at a turning point. With sweeping reforms transforming the leasehold landscape, industry professionals are navigating new expectations, regulations and technologies.
In our latest Property Crowd podcast, recorded live at UKREiiF, we brough together a panel of leading voices to unpack what these changes mean for modern block management:
- Martin Kent-Heath, Account Director, Gallagher Blocks of Flats, Retail Division
- Rosie-May Flamson, Director, Glide Block Management
- Joe Goss, Business Development Director, FixFlo
- Matt Lewis, Consultant, FPRA
- Robert Poole, Group Director of Block & Estate Management, LRG
Together, they explored how the Ground Rent Act 2022, the Leasehold and Freehold Reform Act 2024 and anticipated future reforms are reshaping the responsibilities and opportunities facing managing agents.
From calls for greater transparency on service charges to the rise of AI-powered document reviews, the discussion delves into the practical tools and cultural shifts enabling the sector to adapt and thrive. With technology increasingly supporting people, not replacing them, this episode also highlights the enduing importance of training, trust and tenant communication.
Listen now to hear how block management can succeed in an era of complexity, scrutiny, and opportunity: